MODEL INSTRUCTIONS ON WITHDRAWAL FROM PURCHASE AGREEMENT
I. Right of Withdrawal from the Purchase Agreement
1.1 You are entitled to withdraw from the purchase agreement without giving any reason within 14 (fourteen) calendar days from the date on which you or a third person other than the carrier and indicated by you has received the delivery of the respective product. Where multiple products are subject of one purchase agreement, but are delivered separately, the period as per the preceding sentence should be calculated from the date of receipt of the delivery of the last Product by you or by a third party other than the carrier and indicated by you.
1.2 To exercise your right of withdrawal, you must inform us of your name, geographical (postal)) address and if available, telephone number, fax number and email address, as well as of your decision to withdraw from the agreement by an unequivocal statement (e.g. letter sent by post, fax or email). Alternatively you may use the model withdrawal from, as attached hereinbelow, but it is not obligatory.
1.3 To meet the withdrawal deadline, it is sufficient for you to send your communication on the withdrawal before the withdrawal period as referred to in item 1.1. above has expired.
II. Effect of the Withdrawal
2.1 In case you withdraw from the purchase agreement, we will reimburse you all amounts that you have paid, including the costs of delivery (with the exception of the costs resulting from your choice of type of delivery other than the least expensive type of standard delivery, offered by us) without undue delay and in all cases not later than 14 (fourteen) calendar days from the date on which we have been informed about your withdrawal from the agreement.
2.2 We will reimburse the amounts to the same bank account, respectively PayPal account, which you have used for the initial transaction. If you wish the amounts to be reimbursed to another bank account or in case you have initially paid the price in cash please indicate the bank account to which you wish us to reimburse the amounts in the withdrawal notification you send us. In any event you will not incur any fees as a result of such reimbursement. We are entitled to withhold the reimbursement until the earlier of the following two dates: the receipt of the product back or the receipt of evidence supplied by you that you have sent the product back.
2.3 You shall send back the product or hand it over to us at the following address: “Studio Beata” EOOD, 7 Orel Str., fl. 2, apt. 8, Lozenets Region, 1407 Sofia, Bulgaria, without undue delay and in any case not later than 14 (fourteen) calendar days from the day on which you communicated your withdrawal from the agreement to us. The deadline is met if you send back the product before the period of 14 days has expired.
2.4 The direct cost of returning the product should be borne by you.
2.5 You should return the product in the quantity and quality as received from us and you are only liable for any diminished value of the product, resulting from the handling of the product other than, what is necessary to establish the nature, characteristics and good functioning of the product. The product should be accompanied by all parts, accessories, instructions, conditions of use and similar documents that you have received upon delivery of the product, and the original packaging, if available.
You can find the Model Withdrawal Form HERE.